Shipping policy

At KLYNE, we aim to deliver your order as quickly and safely as possible.

Order Processing

Orders are typically processed and dispatched within 24–48 hours after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Delivery timelines depend on your location and courier partner availability. Most orders are delivered within 2–7 business days from the date of dispatch.

While we strive to ensure timely delivery, specific delivery dates or times cannot be guaranteed, as shipping timelines are dependent on third-party logistics providers.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment.

From time to time, KLYNE may offer free shipping promotions.

Order Tracking

Once your order is dispatched, you will receive a tracking link via email or SMS to monitor the progress of your shipment.

Delivery Responsibility

A signature may be required upon delivery of the package.

If you are unavailable at the time of delivery, you may authorize a family member, colleague, or neighbor to receive the package on your behalf.

Once the order has been successfully delivered to the address provided, KLYNE cannot be held responsible for loss, theft, or damage thereafter.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact our support team within 48 hours of delivery with your order details.

Multiple Shipments

Depending on product availability or order composition, orders may occasionally be shipped in multiple shipments.